Mobile unified communications boosts the bottom line

There is a new type of convergence on the horizon, a technology that can extend a business's communication reach beyond where simple voice and IP convergence can go. It is called mobile unified communications and it is also referred to sometimes as fixed mobile convergence. Mobile unified communications extends enterprise grade voice features and data applications to mobile devices and, at the same time, allows mobile workers to move seamlessly between cellular, WiFi and fixed corporate networks.

Deploying mobile unified communications solutions can address some of the most common challenges faced by enterprise communications today. Current business mobility services are usually quite expensive and their costs have a tendency to rise in the most unpredictable ways. Moreover, the wireless network is usually managed and operated as a totally separate service with the result of corporate workers having to deal with multiple phone numbers, voicemail boxes and devices. Those realities hinder productivity, make workers hard to reach and impair the overall agility of the organization. In addition with so many calls routed outside the corporate network, end to end security is never assured.

In addition to providing answers for those problems mobile unified communication solutions increase business flexibility, improve productivity and provide considerable cost savings for enterprises. Mobile workers have only one phone number and one mail box to worry about, their mobile phone has access to the same features as the desk phone and expensive wireless LD calls can be routed through the corporate PBX systems at lower rates. The many benefits of mobile unified communications include:

• Reduced cellular usage and roaming costs through offloading of many cellular calls to corporate WiFi, hotspots and home networks
• Ability to talk on the phone and move, without losing the call, between office building WiFi networks and outside office building cellular networks
• More flexibility in the way office calls can be handled
• Improved coverage in hard to reach areas of buildings
• Increased productivity through mobile use of data applications like IM, presence, conferencing, etc.

Introducing mobile unified communications solutions ensures higher productivity and a better bottom line. Customizing this type of solution for your own specific needs can help your organization benefit from greater flexibility in the way it conducts its business and from even lower overall communication spend.